Client Reviews on Rocky Mountain Pawn

    • 4.1
  • 13 Reviews

Most helpful positive review

0 people found the following review helpful

By Chase Gysel Jul 16, 2019

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Most helpful critical review

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By Stephanie Martz Jul 16, 2019

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Awesome people!! Very friendly and caring!!!! Thank you sooooo much! *************

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Very fair and honest. Great experience and will continue to go. Thanks for the great friendly service.

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Fast and friendly service. The man who helped us was very nice and made my transaction very smooth. Definatly will be going back. I would reccomend Rocky mountain pawn to anyone.

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Great customer service and clean as well

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Very friendly service, fair and honest staff.

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Not a good pawn shop the other day i take my 100 dollar jacket to sell to them for a good price the lady working said the leather jacket i had was on market for 30 to 60 bucks only now and that she could only give me 15 the money i received than i left with 15 and decided than that wasn't enough so i called her to ask why so low for my leather she said that's all she could do i than asked if i bring the 15 back can i get my leather back please they said if you want it back you must pay 60 bucks to us for it considering i could have received more for some where else the lady working ripped me off and even took advantage of a disabled person such as myself yes she didn't know that part however she didn't even offer a receipt or a copy of what i had signed if you ask me that is not business or good ethics ide like my jacket if possible how ever no proof that i took it there cause no receipt every pawn shop i have been to has given me a receipt without asking cause it's policy well they aint following policy if you ask me i feel no one should go there go some where else not worth being ripped off plus their stuff in their is way over priced in my opinion i say please shut them down if possible... 1 Star for being stuck up and really rude...

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Surprisingly high quality customer service, (not even just considering it's a pawnshop in Cheyenne WY). These guys, (and gals 😉) are leagues above other pawnshops in town. Won't point any fingers, but at least stop by here before you take your personal belongings anywhere else. They've almost always offered more than anyone else, what do ya have to lose? A few mins at most, but trust me, that's no concern and these guys will take good care of you :)

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Bad customer service bought a ring apparently my hand was a little swollen next day it wouldn't stay on went and tried to exchange or refund .owener said no very rude like they will never get my money or my friends

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Went in for a payday loan and the lady there was so sweet. I came in just at close and she was patient and super helpful!

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Great customer service by exceptionally friendly staff. Beautiful, clean store that is easy to find. I would recommend to everyone!

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