Rock Valley Credit Union
Client Reviews on Rock Valley Credit Union
Feedback:
Paid them 30 dollars to prevent money being taken out of my account then had to turn around and give them another 30 because they never set it up to block people from getting into my account racks up overdraft fees because since they didn't set it up so no-one other than myself had access. I ended up taking out all my money from the bank because I could no longer trust them they still never blocked anyone from getting into my account so $60 throwing away and bouce fees from people tying to take out of my account. When i asked them to close the account because i couldn't deal with everything that kept being added they said id have to pay the ammount owed in bounce/overdraft fees because they never set up the block. and allowed people to continue to try to take money from the account not able to open up a new account anywhere else.
Feedback:
Called and set up a loan application. It didn’t go through but when I called to try adding a co-signer to my application a man answered and was disrespectful to me because I couldn’t remember the name of the person I talked to when doing the application. I got the lady’s name and number and left several messages over a few days and it’s been a week since and I still haven’t gotten a call back. Very disappointed.
Feedback:
Norma & Donna are the only two that know whats going on
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