Rivermark Community Credit Union - The Dalles
Client Reviews on Rivermark Community Credit Union - The Dalles
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I appreciate how personal each person working at The Dalles branch is to each member. They WANT your banking experience to be not only positive, but realistic, working, satisfying. They work well together. If one doesn't have an answer or needs clarification, redirecting to those who are further trained in special aspects of the bank, they connect well.
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Rivermark Community Credit Union is a wonderful financial institution! Their staff is very knowledgeable and they focus on a positive customer experience instead of just churning through. As a member-owned credit union, savings yields and loan interest rates are generally better here than they would be at a typical FDIC insured bank. Also, their new 1.5% Cash-back Rewards Visa is sweet!
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This Is Really Bad. I needed to get change so i went into that place to get some. They said i have no account with them so they wouldnt give me change. Can you beleave that ? So I thought maybe it would be a good idea to have a account here because it has a nice location for my needs. When i asked about getting one the lady gave me a list of demands in a negative tone of voice sending a clear message of how most people were not good enough to have an account with them. And then i saw all the bad reviews and saw where their own customers were being given all the misfortune that bank could throw at them. Thats when i said to myself Wow theres a place i wont have anything to do with. Fortunately when i shared all this with family and friends i was told none of them have accounts there and several had already been aware of the banks inappropriate behaivior and attitude.
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Does this bank charge fees at all ?
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Best bank in town!
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I have a had exceptional service at Rivermark through Lydi. She first helped me with a credit card and a few months later a car loan. No matter how busy she is, she always has a great attitude. She truly demonstrates the true meaning of customer service. Thanks Lydi!
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I've only had a positive experience with this bank.
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The staff in The Dalles branch are very friendly helpful, and they give locally to our community. The online portal and mobile app are extremely useful as well.
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I have had nothing but problems with this bank since march. Everything from screwing me on a car loan to not being able to cash checks to my card not working to my pin on ny card being invalid. I tried calling the customer service on the back of the card and listened to 10min of advertisements and never talked to a human. When i finally got a hold of a human being they were not helpful. Had no explaination as to why my card or my pin was no longer working, just told me to change the pin and maybe that would work. The only reason why i am still with them is to pay my automated bills and that is all. They have become a god aweful credit union to work with over the phone. The loan advisor in office wss not compassionate and did not seem to care when my truck went belly up while i still owed money, then trying to get money back on a warranty i got attitude back for that. As far as im concerned river mark can go to hell
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I have my own account here great customer service!
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