Client Review on Rhinebeck Bank

Feedback:

The staff is great but unfortunately it is the Bank itself that is just not competitive with what other banks are offering. I got approved for a Vehicle loan through them that the dealership sourced for me. The Interest was fair so I went forward with it and should have looked into the fees prior. The late fee is $44, the over the phone payment fee is $16, they do offer 2 times during the life of the loan you can push back a payment for a $50 dollar fee. Obviously if you have no financial hardships ever none of this matters and kudos to you! For the other 97% of us, hope this helps. Also the website is not user friendly. To end it on a positive though the Staff is Extremely friendly and easy to work with.