About - REVEL SYSTEMS IPAD POS

Overall Feedback:

I wish I could give a rave review to a local company but that would be a disservice to anyone looking for a POS system. Absolutely horrible support. They are guessing through the whole conversation and most of the time it is spent convincing them about your issue. Their standard response is, they system does not do that. Something as simple as asking for a report showing the history of a product is difficult. When I asked the support person how can I tell when this product was sold and I was told " If you know when you got the product in, keep changing the date on the report day by day and when your inventory drops by 1 on that item, you know you sold it that day.... I thought he was kidding, he wasn't. Running a business is hard enough, if you go with Revel you are making it 100 times more difficult. Here is the response I received back from Revel Client Relations. Brian (Revel Systems Support)Mar 28, 10:01 AM PDTHi Nancy,I'm sorry to hear that your experience has been so turbulent thus far, but I'm happy to hear that the issue has been resolved. With respect to the review you've left of our company, I'm sorry to hear that your experience has been such that you felt it necessary to leave said review. If there is anything further we can do for you that will help make your experience better, please feel free to let me know.Best, Brian Client Relations