Client Review on Reliant Community Credit Union

Feedback:

Members are treated as just a number. 20+ years I have been with wcta, now reliant. As the change over and the down hill of the company continued since it's conversion to reliant so has my use for this facility. Over a $41 negative balance, I get threats and account disabled so when I was able to get to one of the few affiliated branches out of state to put money in to correct this, they are unable to make deposit to fix issue. When l spoke to rep, I said I would try to get there that day, as my busy schedule turned out, I wasn't able to till the next day. So because of one day, they made it so I had to waste more time to give them the money they were demanding yet made it so I could not give it to them.As someone who travels across the country. It does make it hard to bank, which is why I kept this account, but will be looking for a better place that actually values it's members.