Client Reviews on RelianceFirstCapital

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    • 3.4
  • 8 Reviews

Most helpful positive review

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By Robin Clay May 17, 2019

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Most helpful critical review

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By Rich Gauthier Jul 17, 2019

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Feedback:

Submitted a request to get rates quotes through Lending Tree and Shawn William Deffner of Reliance First Capital called me immediately. I told him I was all set just wanted rates (received them via email and they were not what I needed). He insisted on talking with me after telling him I was all set several times I hung up. He called back and said if I hung up he would just call me back. He then called me back several times within the following 20 mins (I did not answer). He then proceeded to text me two times. He then called back the following day and I answered this time and he again would not acknowledge my request to stop calling. At that point I told him if he called me back I would report him for harassment. At that point he said he would mark my file as do not contact! It are guys like this that give lenders a bad name.

Feedback:

I wanted to share my experience with RFC Mortgage Analyst Francis Allen Pesci (Allen).I waited to refinance with another company from October 2018 to March 25th, 2019 which is totally unheard of to wait that long. On March 26th, 2019, I tried Mr. Pesci and thank goodness I did because I was approved in 30 days on April 25th. My case was challenging as I had one large credit card balance and three others that went into collection status. Plus I had a PA tax lien which I was totally unaware of. Allen knew exactly what to do to get me approved and has a team of credit analysts who review a person’s situation to advise what to do to get your credit score up to where you may qualify for the programs that are available at Reliance First Capital. Allen also introduces you to his manager at the onset of the refi, who calls to introduce himself to you which I found very reassuring. He was always helpful, respectful and sympathetic to my situation and went above and beyond to help me. Not only did he get me a rate lower than my current mortgage, he also was able to qualify me for a loan amount to also pay off my existing debts plus my debts in arrears which is a total blessing. I truly believe Allen Pesci can help people with poor credit and it would be great if you can contact him if you need his services. He’s been doing this a long time and is excellent at what he does.I think that even after bankruptcy clients are discharged, they may have certain challenges in getting mortgages, re-fis or equity lines of credit, and Allen Pesci can assist with that as well.He’s honest, hard working and totally goes above and beyond. I wholeheartedly recommend him.

Feedback:

Tyler Shaffer did a FANTASTIC job! I tried for over 6 months to get re-finance and when EVERYONE else said “no”, he got it done!!

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Reliance first capital is way better than quicken loans company. My home refinance went very smooth. No hidden cost or fees ,Thank you Nicholas.

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Overpriced and pushy. They tell you there are special rates and government programs to take advantage of, but it is all false, just average rates with VERY high fees, avoid. You will find better deals from other lenders.

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After briefly speaking to a loan officer (they insist on being called "mortgage analysts"), he abruptly asked for my social security number. I told him to give me a ballpark cost and rate without running a credit report. I informed him that four other banks I already talked to that day had given me a quote. He literally said, "there's no way in hell I can tell you what the rate is without your SSN." What a joke, totally unprofessional.

Feedback:

Jacqueline helped us get the best rate even though my husband and I were recovering from a several month stint of unemployment. Her advice was invaluable and I found the mortgage to help us meet our goals. I will refer them to anyone who asks.

Feedback:

Over the last year we met with quite a few refinancing companies and representatives, which allowed us to see how outstanding Reliance First Capital and David Singer were. Their terms were better, and no less important was the process led by David, characterized by hard work, professionalism, high-level communication, and above all, which for us is the most important - a high level of reliability (more than once David couldn't give us an answer to a question, promised to check and after short time returned with a complete answer, and personally I prefer this approach over professionals who 'always know everything'.)I know how hard it for people to find the right guy to work with, whom they could trust in a major deal such as a refinancing. So here's my two cents for you guys: In my case Reliance and David Singer were found to be a good pick.

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