Qualstar Credit Union - Everett Branch
Client Reviews on Qualstar Credit Union - Everett Branch
Feedback:
The CEO & MANAGER are unprofessional, arrogant & were NOT helpful. Some staff are poorly trained. I have been intimidated, reprimanded & bullied by the male manager & CEO. They took my debit card without cause after I deposited some money in the atm machine. When I called the CEO to explain how I was being treated & informed him about the bullying & lousy service, he was not empathetic nor helpful either. In retaliation, the manager called the fraud department at my other bank twice. I HAVE NEVER HAD ANY PROBLEMS WITH ANY BANK TELLERS OR MANAGERS AT ANY OTHER BANK. PLEASE, DO NOT BANK HERE. THANK YOU.
Feedback:
They are always very courteous and helpful (the tellers). I stop in at times to complete some deposits, or simple transactions. I use them as a shared branch from my BECU, and Denali FCU accounts. I'drecommend them, and if they ever have a new member sign up promo where you get some cash in your account, or a higher interest rate I will open an account! Working as a shared branch if you are not a Qualstar member, there are some limitations on what they can do. Looks like that has happened with these negative reviews. If you don't bank with them directly, don't expect them to be able to do 100% of what your credit union does. However, they do their best to go above & beyond for each customer.
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Over a YEAR AND 4 VISITS AND STILL NO DEBIT card...
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I have to say I have had many loans over the years, my last 2 with qualstar and Yvonne Adam's is the best loan officer I have ever had. She did the phone tag while I was at work and had my boat loan wrapped up very fast and easy! I would definitely recommend her to anybody I know! Thanks for the great experience.
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Had a car loan with Qualstar and traded car in and new dealership mailed pay off check and Qualstar took a payment out of my account for a car i dont have any longer then they have the nerve to tell me i would have to pay a fee to have a refund check mailed to me. Thats messed up. Think twice before doing business with them.
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They are always taking care of us whatever our needs maybe, everyone so friendly and kind. Gerry always make sure everything is taking care of and we really appreciate that.
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Professional staff & a pleasure t do with.
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Very professional with a cheerful and positive attitude. Thank you for the free coffee and at times when your offer those free cookies .very yummy and appreciated.
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Such a nice helpful staff
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Best credit union in the world. They always take care of me like family. I have banked here for 10 years and recommend them to everyone. Vanessa is the best!
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