Client Reviews on PS Bank

    • 3.3
  • 3 Reviews

Most helpful positive review

0 people found the following review helpful

By Patricia Talada Oct 17, 2019

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Most helpful critical review

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By Paula C Oct 17, 2019

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Feedback:

Very friendly costumer service plus very helpful to my needs ,if I don't understand my banking details they are going to take the time to explain everything to me and they have without question made out my deposit and withdraw receipts for me and explained over and over again till I understood correctly how to transfer money from 1 account to the other .. even if they are busy they still take the time to do so ..

Feedback:

September 2017 I had a dispute with PayPal. My PS account was Incorrectly overdrafted 7 times For a total of -$210. I was informed by PayPal That It's customary for PayPal to write a letter to the banking facility explaining the error and the bank usually waves the overdraft fees. The Sayre bank manager informed me that he did not care how the charges occurred someone was paying the NSF fees He said he never received a PayPal email. I emailed a copy of the PayPal letter stating it was their error. I have contacted The Sayre bank manager many times only to receive his voicemail none of my calls have been returned none of my emails have been returned. November 16th my husband managed to get ahold of the Wyalusing branch bank manager. She informed my husband that she would contact him after looking into this. We might not like the answer but she personally would get ahold of him. It is now November 17th and yet again today I've tried calling The Sayre bank and the branch manager is surprisingly unavailable again. We were told that there's a proper way to go

Feedback:

Happy well trained staff who quickly answer Your questions.

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