Client Reviews on Priority One Credit Union

    • 2.8
  • 10 Reviews

Most helpful positive review

0 people found the following review helpful

By Ramirez1957 Nov 17, 2018

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Most helpful critical review

0 people found the following review helpful

By Liz Molina Aug 17, 2019

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Feedback:

Unprofessional. There was a correction on the check I was depositing. Therefore the teller and the person supervising the teller rejected depositing the check, which is fine. But then I get asked "Well, what did the person who gave you the check have in mind when they wrote it to you?" How should I know, they gave it as a gift. Then they said, "Well you should take it your own credit union and see if they'll cash it." (which they did! No questions asked or accusations made). I took my checks and left - even though they were willing to deposit my other check. What terrible customer service! Never going back.

Feedback:

There just "might" be a reason they are ONLY a shared branching-traffic hub. Felt like Bank of the West

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Never answer the phone

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The wait is to long Plenty of parking. The employees are nice They need more employees during peak hours.

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Been A Member For 28yr. Would Not Go Anywhere Else A+A+

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The tellers are great, but no one ever answers the phone. I don't have an account with them, but they do shared branch services. shared branch services go down often, so I like to call before waisting the drive down. I feel a simple answer to the phone makes them get a three star deduction.

Feedback:

All these good reviews must be by their employees. Their customer service is a joke and the people working there are very unprofessional. I can't wait until I terminate my relationship with them.

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(Translated by Google) It is very effective (Original) Es muy efectivo

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Always have great deals on car purchases and homes. Besides that they offer coffee and popcorn while you wait

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Convenient hours and great customer service. Cashiers work quickly as well so there isn't usually much of a line.

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