Client Reviews on Premier Federal Credit Union

    • 3.6
  • 11 Reviews

Most helpful positive review

0 people found the following review helpful

By Starr Hardesty Aug 16, 2019

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Most helpful critical review

0 people found the following review helpful

By Edward Davis May 16, 2019

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Feedback:

Great place with good service. Helped me get my first loan for a school computer when companies wouldn’t give me a loan or credit card. Always professional and kind. Sure, sometimes it takes a few to get through the hold system but it’s okay. They have other clients waiting also. Always willing to help you out if you need to miss a loan payment and give you options and do it while being kind and polite and willing to chat a little bit as they work. I’d recommend this place, I’ve not been disappointed yet.

Feedback:

Have to give them a 4, because even thou, it is the best bank, I have been with. They never, answer their phone. So when I really need to.ask something or check my account for my business, without leaving my business...I never get them . It has made them actually lose a customer bc, she asked about our bank, an said, yes. It's great, but I you can't get them on the phone.

Feedback:

The branch manager Lori is awesome, and has always went above and beyond to help anyway she can!

Feedback:

My husband and I have been with Premier FCU for almost 20 years. The people that work in this office are the absolute best. We have had car loans, personal loans ...the staff is amazing. We can not say enough.

Feedback:

This is the most unprofessional institution that I have ever dealt with.Do not do business with this so called credit union.This is from my personal experience and my personal opinion.

Feedback:

I love everyone that works here. They are all so sweet an always make sure were well taken care of. I'd recommend this credit union to anyone. Although today makes 3 times now that I have went to this bank 1st time was at 4:58 and they were already closed today I got here at 5:01 and they're already close doing their cash out you're still a place of business!

Feedback:

Nice people. Very helpful have been banking there for years. Personally haven't had any problems at all.

Feedback:

I used this CU for over 25 years and financed over 10 large items like cars, campers, boats etc. For years I really liked the service and ease of getting a loan but over the last few years I noticed that the staff don’t smile anymore, won’t answer the phone and when you walk thru the front door you get a look from the tellers like, “What do you want?” I feel like I’m bothering them. I finally moved my business to State Employees CU where I get a smile and they act like they want my business. Really Premier?...you guys act like you hate your job.

Feedback:

I have been using premier for just over a month and already twice I have had issues getting money out of the ATM.

Feedback:

Nice & safely location

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