Client Review on First PREMIER Bank/PREMIER Bankcard

Feedback:

Terrible customer service. They have been trying to screw me out of $100. Bought a gift card for $100. Went to use it some time after to find out a charge had been placed on the card for $95.00 just 10 days after it was purchased. I called and disputed it only to be told I would need to disputed in writing. In writing? It’s 2018, who does that? Anyway, got a letter today stating I would need to fill out the enclosed form and mail back to them within 20 days of the letter’s date. I conviently didn’t receive it until exactly 29 days later. How convenient. The letter states that my claim will be denied if not received with 20 days from that date. I will be contacting Pam Bondi, Attorney General for the State of Florida.