Client Reviews on POS Retail Solutions

    • 3.0
  • 4 Reviews

Most helpful positive review

0 people found the following review helpful

By Paul White Oct 16, 2019

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Most helpful critical review

0 people found the following review helpful

By Ammar Shaqar Oct 16, 2016

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Feedback:

POS Retail Solutions has been a long time partner for us. Their knowledge of our systems and understanding of credit card processing continues to be invaluable for us. They always supply clear and concise solutions for any issues we run into.

Feedback:

Through my employer, I have done business with POS Retail Solutions, and have done so since 2011. I have had nothing but great experiences with the company as a whole, and have received excellent customer service from both Jon and Michael. They truly went the extra mile when first installing our customized system and have always been available for support. I am very grateful to have a knowledgeable and experienced point of sale vendor that is local to us in Birmingham.

Feedback:

AWFUL!! Don't waste your money! I own m business and habe delt with this compant several time. The man (and I use the word man very loosely ) I spoke to was not only ignorant but rude and immature. He has no idea what he is doing. I taped my conversations with him, he kept hanging up on me. Please, read the reviews before you waste your money . Very awful company and have no clue about customer service or the customers they serve. There are many, many better companies out there.

Feedback:

I am the owner of a local business here in the Birmingham area and I feel it necessary to warn anyone who's thinking of doing business with these folks to think twice! I was put in touch with John Poer, the owner of Retail Pos Solutions by a staff member of Church of the Highlands. After the initial consultation with John, I was never contacted or followed back up on. I attempted to call him several times but was never called back. FInally after getting in touch with him again, I inquired at one point about the lack of interest and response by him and he became defensive and rude with me by stating that I was asking too many questions and had taken too much of his time up. He never apologized about his behavior and basically told me to get lost.

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