Client Reviews on Pioneer Bank - St. Mary's Pl., Roswell

    • 4.3
  • 15 Reviews

Most helpful positive review

0 people found the following review helpful

By Sonja Paffe Sep 25, 2019

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Most helpful critical review

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By Jessica Parkhurst Oct 16, 2019

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Feedback:

Was with a client to open new acct. Service was terrible, we got there at 11 it's 12:45 still havn't. Been seen,they need to have more than 1 person capable of opening new accts not acceptable😞UpdateWe have been helped by Yvonne Aldana. Kudos to her she went above and beyond to make sure we were taken care of so even though it took a while to get seen she was excellent.

Feedback:

Went into the bank with a couple disputes that a vendor charged me and wouldn’t credit back. Walked in there and Ari the manager walked me through the steps. Was very helpful. Called me every couple of days to give me updates. Def recommend this bank to everyone at Saint Mary's. As for Ari.

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Very good customer service

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Love the workers here. Very professional and nice always help when they can. Amazing bank only bank I'll ever bank with

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As a business who banks with Pioneer we prefer the south branch per their GREAT customer service! We are ALWAYS treated with friendly smiles and respect, which makes our experience all the more pleasant!!

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The south branch has some of the best customer service, I've ever experienced! Thank you, all!

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I love Pioneer Bank. Always willing to help & advise what’s best for you. I’ve been banking with them for 20+ years & they’ve never fail to treat me & my account excellently. Today I had a problem with a new card & Yvonne Aldana checked everything for me & quickly issued a new one. Thank you Yvonne & Pioneer Bank.

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Excellent service

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This staff is absolutely the best Kimberly and ari are amazing great customer service and fast to this is the only bank I use for business

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Just literally waited 25 minutes to add my wife to my bank account. One lady was busy, but the other gentleman just sat there and never acknowledged we were there. It’s frustrating that only one person is able to add a name and that you have to waste time only to leave without receiving service.

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