Pioneer Bank - Alamogordo
Client Reviews on Pioneer Bank - Alamogordo
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Love Pioneer! They have always been very helpful. Jessica and I used to work together. Our work relationship and her helping me as a customer has been nothing but phenomenal. She always goes above and beyond!! Congrats Jessica.
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I have had nothing but good service from the employees at the Alamogordo branch.
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Love this bank! Never any problems :)
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Pioneer bank is horrible. Had a loan for years then they transferred it to a place called loan care which is basically a collection agency when I called them. They are not user friendly and the reason got the loan to begin with was it was local. Spoke with pioneer several times and they stated that this was the way it was and that was all there was to it. Do not get a loan with Pioneer do not have anything to do with them, unless you are ok with doubt and inconsistency. They transferred the loan and afterwards when they were not servicing it anymore turned into the rudest people I have ever dealt with. I can’t emphasize how horrible they are and this experience has been. There should be an option for negative stars.
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I have visited some of the other Pioneer Bank facilities in the region, and without a doubt, in my opinion, the Alamogordo branch consistently delivers the friendliest, most competent, most efficient service. On my most recent visit, I was helped by Jessica. She was genuinely nice and handled my transaction quickly and efficiently. She and all of the tellers, the public notary, everyone is service oriented. Their displays are creative and so attractive, providing a welcoming atmosphere to the bank. I am moving soon, but if I could, I'd pack up this little bank and all of its employees and take them with me! I am spoiled now, used to the best!
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This bank has the best customer service I could ask for! They always do me right! As a matter of fact, I usually would never rate anything, but after I picked up a pamphlet at the bank asking to rate them, I ACTUALLY came on here and rated them!! And now that I think about it, I should rate more things because it really does help people understand the TRUE character of the establishments they visit. The only problem I have with pioneer bank is that their online system / ATM is always down.
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Best bank in town! Laura, Vanessa, Angela and Kim are amazing always have a smile. Wonderful people to do business with. Our family has a few account and they always try to help us anyway they can.
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The folks who work here are so friendly. It is so nice to go inside or pull up to the window and be greeted by name. I opened an account here because of where I work, but then I transferred my rescue account to them. They are the best. They do not always have the most pleasant of people to deal with (me included), most customer service jobs don't. They always greet you with a smile. THANK YOU FOR ALL YOU DO!
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Best bank I have ever done business with. All staff is pleasant and very helpful. I'm not rich with a lot of money but when I bank here, they make me feel very special. Good job Pioneer Bank!
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Pioneer bank is so friendly. They take the time to help when needed. I've been here for almost 15 years. I'd never go anywhere else.
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