Client Reviews on PaySimple

    • 3.7
  • 22 Reviews

Most helpful positive review

0 people found the following review helpful

By Aaron Aug 16, 2019

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Most helpful critical review

0 people found the following review helpful

By Brock Mccarty Oct 16, 2019

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Overall Feedback:

These folks are 100% scam artists! Here is what they do, they will tell you about low % credit card fees. They will even review a statement from your current credit card processing company and tell you how much you will save. Then you will get your bill and there will be HUNDREDS IN HIDDEN FEES!!!!! Avoid avoid avoid. They will only rip you off - oh and their customer service is the worst ever. Did I say AVOID these SCAM artists?

Overall Feedback:

Please use anyone else. I have worked with multiple payment processing solutions and these guys are the worst. Don't use them.

Overall Feedback:

I've never had an issue with PaySimple. We've been using them for about a year now, and recently added ACH transactions to our account. PaySimple worked with my new business when no other processor would, which was important for our start up. Not only were they willing to offer their services without 2 years of business history like traditional banks, they do it for cheaper and with way better customer support.Edit: We no longer use PaySimple since we've switched to using MindBody and have to use their billing service. However... I miss PaySimple for their great customer service. I might be leaving MindBody in favor for PaySimple so we can have a product that isn't overly complicated for the sake of charging a higher price.

Overall Feedback:

Great place to work!

Overall Feedback:

Customer service hit or miss at times, but quality of product good over all.

Overall Feedback:

These people are horrible I was confused and thought this was a gateway I canceled and asked for refund right after I have called left messages over25 tickets not one response and they keep their charges coming over and over.

Overall Feedback:

It seems like some really great people work here. I've gotten to know a few people in leadership C-level and VP roles who work here and they are just good people. I think people make the company and from what I can tell, this place is heading in the right direction.

Overall Feedback:

Paysimple is great they have great customer service, excellent options for billing and easy to use software. Their options for invoices and recurring billing are excellent. What I found great is that I can send recurring invoices and keep customer information in the software for future use. I will be using this for years to come

Overall Feedback:

Great Customer service. Easy to use and manage and has great resources for your business!

Overall Feedback:

Very Low Quality. Very Rude Agents, and Very careless company for other clients. Not recommended to come here to use this company. I tried to work with this company however I was denied and was told to give away my company to have a second owner. How does that make any sense? Please do your research as there is many better companies then this one.

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