Client Reviews on Payroc

    • 4.8
  • 45 Reviews

Most helpful positive review

0 people found the following review helpful

By Brandon Jun 16, 2019

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Most helpful critical review

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By Aaron King Aug 16, 2019

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Provides competitive rates, customer service is extraordinary.

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"Jackie has provided great support and service every step of the way!"

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My experience with Payroc has been nothing but fabulous. I’ve never liked change, Same company for fifteen years. Finally gave Jackie Carduff a chance. So wish I just gave in weeks before. Totally goes above and beyond. She visually showed me everything the company could help save me. Any problem or question I have she is on it. The stubborn person I am of change, Had me give her just one account. She now has all three. I’d have it no other way. Any future companies I might open, She’s the one I’m calling.

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Jackie came in and saved Homer Tree Care a lot of money on our credit processing bill. Her customer service skills are exceptional and I would highly recommend her & Payroc to anyone!

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Great people to do business with. Jackie is awesome and always responds right away. Very quick to help resolve any concerns and answer any questions for us. Thanks for being there for us

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Jackie made the transition easy by explaining the process and fees. As a small business, Payroc meets our needs without paying too much fees.

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We had the pleasure of working with Jackie Carduff at Payroc. They were recommended to us by our banker at MB Financial. Jackie is wonderful, she broke down our current bill so we could actually understand what we were being charged for and how much they were charging us in extra fees. She came to our office prepared with a spreadsheet analyzing these fees and showed us exactly how much money she could save us every month. She walked us through the application process and even helped set up our new equipment and tested it for us. She is extremely knowledgeable and so easy to talk to. Even now months later after we joined Payroc she still checks in on us and has always responded to my emails within hours. She truly provides great service! If you are thinking about changing your services or are unhappy reach out to her, you will be in great hands and she'll probably save you a lot of money too!

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Nothing but good to say about my experience with Jackie and the team at Payroc in general, fast response to my emails and always willing to help should a need to rise. Thanks

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Do not sign up. Great customer support until you actually become a customer at which point they will never respond to you, no one will answer the phone or an email. My company is on a deadline to get answers from them and they will not help.

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The customer service has been outstanding from day one. We've been with Payroc for 3 years now and anytime we've had any issues they have been resolved almost immediately.

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