Client Reviews on PAYARC

    • 5.0
  • 11 Reviews

Most helpful positive review

1 people found the following review helpful

The Best

By Joe Marinello Jun 09, 2021

Payarc has intelligent and helpful people that are a pleasure to work with. They answer the phone when you need them and are at the forefront of the newest available processing features. more

Most helpful critical review

There are no negative reviews on PAYARC

Excellent processing solution.

Hired For: Credit Card Processing in 2019

What was the best part of the experience?

Easy onboarding and use of backend. We have dealt with many other processing solutions and have had so many issues.

What would you change about the experience?

Should of moved over to PayArc along time ago. We have used two other processors prior and had numerous issues.

Feedback:

The overall experience has been great. Have access to support when needed makes our lives easier.

Great team and top-tier technology!
What was the best part of the experience?

Working for PAYARC means being part of an innovative team that is constantly developing its technology through the feedback of its partners and clients. Always putting the satisfaction of their merchants as a top priority.

What would you change about the experience?

I have nothing negative to say at this time. They are always finding creative and strategic ways to stand out in the FinTech world.

Feedback:

Overall, great company values, excellent service, transparent pricing, and dedicated team of experts. I've spoken to many of their clients who have nothing but good things to say. Can't wait to see their expansion in the industry!

True professionals

Hired For: Credit Card Processing in 2021

What was the best part of the experience?

Easy to work with great customer service Saved me time and money Easy setup and implementation

What would you change about the experience?

Everything was smooth If it’s not broken don’t fix it I would t change the process based on my experience

Feedback:

Professionals in every way I rarely write reviews but really wanted to let others know about PAYARC ; they use up to date technology are professional and was a pleasure to work with them Changing venders can seem like a big task but it’s worth the time And PAYARC makes it’s easy

The Best

Hired For: Credit Card Processing in 2018

What was the best part of the experience?

Payarc has intelligent and helpful people that are a pleasure to work with. They answer the phone when you need them and are at the forefront of the newest available processing features.

What would you change about the experience?

I have nothing to recommend, PayArc has been outstanding for me personally and I’m very satisfied with my experience.

Feedback:

A plus, no doubt about it. Great sales people and the best operations and help desk

PAYARC for the win!

Hired For: Merchant Services in 2021

What was the best part of the experience?

Their knowledge of the space, our challenges, and the technical requirements to make things happen!

What would you change about the experience?

There is not much I would change. They were pretty good and helpful overall in helping us solve our problem.

Feedback:

I would highly recommend JR and PAYARC! They were knowledgeable and helpful at every stage.

Top notch processing company

Hired For: Credit Card Processing in 2017

What was the best part of the experience?

The service level is unparalleled, from tier 1 support all the way through senior management. 99% of the time things are uneventful (which is how I like it!), but at times when there are issues, they get resolved very quickly and with a great attitude. Also, the rates are very competitive, as well as the integration process being very smooth.

What would you change about the experience?

I honestly would not change a thing. This company is great. They have not given me any reason to be unhappy.

Feedback:

Pay arc is a excellent company that delivers on their promises. They are responsive, friendly and bring deep expertise in the payments space. The rates are very good. I am very happy overall.

Top Notch Company!

Hired For: Credit Card Processing in 2021

What was the best part of the experience?

Payarc always delivers on our needs, with great service all around. Jared is my contact and is such a great guy to work with

What would you change about the experience?

I wouldn't really change anything about the experience. Have nothing negative to say so far

Feedback:

I would recommend Payarc to any company looking for merchant accounts. They are a great group and very easy to work with

Extremely glad we moved to Payarc

Hired For: Credit Card Processing in 2021

What was the best part of the experience?

Wonderful client service. They made our move from BlueFin seamless. The online dashboard is also excellent. Their competitors' dashboards are not as user-friendly.

What would you change about the experience?

I would not change anything at this point. The team has been excellent. Fees are competitive.

Feedback:

I am very pleased that I made the change. I am saving money, have a better user experience and more visibility into my revenue.

What was the best part of the experience?

The ability to implement new ideas that put the customer's ease of use, growth, and satisfaction at the center of what I do.

What would you change about the experience?

I would not change anything, I'm excited to see the company continuously grow into its full potential.

Feedback:

I am pleased to be part of a company that is at the forefront of innovation in the FinTech industry without overlooking the importance of customer service.

Great service when you need it

Hired For: Credit Card Processing in 2021

What was the best part of the experience?

Getting set up properly with your merchant account is critical. Payarc was incredibly responsive and helpful in customizing our solution to meet our payment needs.

What would you change about the experience?

Payments are complicated. I wish they were simpler. But that isn’t an issue specific to payarc

Feedback:

In a sea of generic and non responsive payment processors, payarc stands out as an industry leader who will hold your hand to make sure everything runs smoothly

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