Palisades Credit Union
Client Review on Palisades Credit Union
Feedback:
The other employees here may be helpful but my experience with Matt was awful. I reached out PFCU to consider refinancing my auto loan. Matt informed me he would work on it for me. He said he would be sending me an email with documentation needed and reach out to me within 2 days with the outcome. I never received email and never heard from him but they did make sure to run my credit because I received an alert a hard hit was added to my report. I called back 5 days later and left Matt a voicemail. Still no response or call back. I called over a week later and still couldn’t get him on the phone. Instead he relayed the message that he couldn’t do anything for me to the employee that answered the phone. Matt is unprofessional and has poor customer service.
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