Client Reviews on P1FCU - Southway Avenue, Lewiston

    • 3.7
  • 10 Reviews

Most helpful positive review

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By Felipe Martins Oct 16, 2019

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Most helpful critical review

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By Richard Apr 16, 2019

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Great customer service! Specially from the loan office

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Always seems busy but we don't wait long for service. Friendly service.

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Very nice clean and friendly.

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I love P1fcu. They're so helpful and friendly!!

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They will continue to charge you insurance on your vehicle even if you get a policy. They charge a “$12 convenience fee” for using your credit or debit card to pay a bill. You have to use cash to pay that bill at the actual branch location. Forcing you to get a fee from their ATM if you don’t use Potlatch as your primary bank. THEN each time you call they will give you a 2 minute speech asking you permission to run your card after you’ve already been on hold for 20 minuets.

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My girlfriend had an account with P1FCU until I pointed out they were charging monthly fees to keep the account open. Any bank/credit union that charges monthly fees for 'account maintenance' is theft. It's simply another number in their database, essentially free to them.I tried to deposit cash into my account through P1FCU (another coop, BECU) and they need the account number. Apparently having the debit card will only take cash out (free of charge), but won't allow you to put cash in. This was also a problem with their ATMs.They are so far behind the times they only focus on making their buildings fancy, ensuring their employees look like models, and telling you their service is great rather than providing quality banking.Don't go through P1FCU, find someone else. BECU is fantastic (No BS and no fees), but if you don't want an account through them try Latah credit union. I won't be back to P1FCU.

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Been a member for a lot of years. Always great service and friendly staff.

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Sat on hold for 20 mins and then got hung up on cause the lady said she could barely hear me

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Love doing business with Potlatch i have been a member for years, Recently got two loans from Kim, she was straight to the point very easy to deal with short and simple. Highly recommend to see her for any loans

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P1FCU is great. Staff is always nice.

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