Client Reviews on OuterBox Solutions, Inc.

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    • 4.4
  • 32 Reviews

Most helpful positive review

0 people found the following review helpful

By Nick Kukta Oct 16, 2019

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Most helpful critical review

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By Victor Cardamone Aug 16, 2019

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Overall Feedback:

Ive been a SEO and AD Word customer for several years now. Wonderful to work with and very responsive. Lead Gen is off the charts.

Overall Feedback:

The Outerbox team came into our office a few weeks ago and we had a very productive conversation. They know their stuff and asked the RIGHT questions. We just traveled into Akron to kick off our project and meet the whole team. Very cool office space. (although construction in downtown Akron is a nightmare right now!)

Overall Feedback:

When I started at my new company and found we had some unresolved SEO issues, I launched an extensive research project on SEO companies – I interviewed about 25 of them. I did reference checks on the finalists and had them submit extensive RFPs. I finally selected OuterBox. My experience thus far has been excellent. Our SEO Audit was done in accordance with the schedule I laid out. The response to my RFP hit all the requirements and the audit format and detail also met my expectations. The audit resulted in a big list of recommendations, which we’ve been working on since then. We have some decent SEO knowledge in-house, but we still routinely bounce questions off of Larry and team in order to get objective perspectives. Larry always responds in a very timely manner and the answers often teach me something. My expectations have been met, and as a result, we are now strongly considering a longer-term relationship to improve our content SEO, which is a big opportunity for us. -- Rick Wingender, Director of Marketing & Ecommerce, House of Antique Hardware.

Overall Feedback:

Not only did the team at OuterBox help us create a great website, they walked us through the WHY of each step. They were passionate about the value our website could create for our business. They made sure that each element had purpose and an explanation on how it would provide a return. OuterBox takes a unique approach to each client. They were intentional in identifying our goals and helped to create the best design and strategy to achieve them! I knew that as questions or concerns arose, I could trust their experience and expertise. Our site has gained an increase in traffic and user experience has improved drastically.

Overall Feedback:

I love the website they developed for us, check it out. OuterBox was able to accommodate or many colors and features of our complex product line. They also built in a dealer feature which improved our efficiency of managing dealer orders. We contracted the SEO work to them and within a few months our rankings shot up and web orders tripled. The cost of the website has already paid for itself.

Overall Feedback:

I worked with OuterBox on developing my website last year, and they currently do my online marketing. The development process was much more complex than I had imagined, but Tim and Colin, and the rest of the team made it workable, and they led me through each step with such knowledge and guidance. When it came time for launch, they were incredibly attentive, and fixed every glitch that came up in a timely manner. Of course, there are bound to be problems but the point is, they fixed them. I am very pleased with how my marketing has gone as well. In the first 4 months after launch, they were able to increase my revenue year over year by 23%. That is unheard of these days. I highly recommend them, as they know their stuff and their service is the best I've found. I went through 3 web companies before landing on OuterBox.

Overall Feedback:

Terrible company, they tell you there's a warranty, you pay outrageous prices for the product because of the warranty, your product break, they send you through hoops and then they won't honor the warranty , if there was a zero that's what I would've gave.

Overall Feedback:

Great experience. After several failed attempts with other developers and marketing firms, not to mention lost revenue and expenses. I then found Outerbox. Exceeded my expectations. Initially I was skeptical on investing as much captial as I did into my web presence since this is not my arena. Now I wish I would have sooner. Straight shooters, very honest, at first I was thrown back, they told me what I needed to hear not what I wanted to hear. Thanks for all of your continued help.

Overall Feedback:

I’ve been working with OuterBox for almost a year and they have done a great job. We started with a website audit, took action on on SEO and AdWords, followed by a discovery and scope to plan out our next move - which will be a new website. The monthly reporting has been helpful for us to modify our approach and foster additional leads. Nick and Justin, along with the rest of the team are very helpful and listen to our needs before they make a recommendation.

Overall Feedback:

All around terrible experience....they talked a good game, but the final product was a site that barely functioned. Site was delivered and paid for in full. Several options quoted and contracted were not working and/or missing completely. Would not help to fix bugs. Contacted several times with no return calls or emails. Sorry Jason, but you never followed up or offered to help.

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