OrderMate - Point of Sales SystemsSolutions Sydney
Client Reviews on OrderMate - Point of Sales SystemsSolutions Sydney
Feedback:
Choosing a POS system for new hospitality venue is never easy. But I found OrderMate very easy & great to deal with from the start. Lauren went out of her way to explain & show my the entire operating systems & requirements needed. Once locked in there training & support line were able to help me out at any time. From installation through to the opening day they made a very stressful time a much easier experience. I find the system great to use from front of house & back house. User friendly & tech guys are always a phone call away to help if needed. I'm happy to have them on board!
Feedback:
Support is absolutely awful. If you bring it up to the sales team they get defensive. When opening a new cafe you need the best support especially with the POS system. Waiting 20 minutes to 1 hour for support to call back can make or break you during busy service. Who needs that extra stress.
Feedback:
I have been thoroughly impressed with the way the OrderMate crew has committed to and executed the POS change over. At every stage along the way we have found your team to be friendly, approachable and accommodating and all with a smile on their faces. We asked a lot in a short period. It wasn’t just that they get the job done it was the way they handled themselves. I believe in one of the first meetings I said first and foremost we wanted a POS company that didn’t treat us as a transaction but rather as a partnership. I believe that I found that.
Feedback:
Staff are lovely and very helpful. best point of sale in town.
Feedback:
Support system is terrible. You cannot speak to anyone. You call them up and log a ticket they then ring back a day later if you lucky . So if till town its down for the night. You may get a call back the next day when you are no where near your till system and if you miss the call you have to go through process again. So one more night of using a calculator and pen instead of till system you are paying a lot of money for.
Feedback:
The people that make up OrderMate are exceptional; professional, friendly and very switched on to the hospitality industry. It's a great environment to work in.
Feedback:
I work here at Ordermate for more than 2 years now. Work culture here is great and everyone is friendly. All of us here have a great passion for hospitality industry. We produce software with passion to help our customers grow. Feels great :)
Feedback:
OrderMate has great quality software with solutions for everything hospo. I work here and the passion for Hospitality I see every day is incredible.
Feedback:
I've been employed by OrderMate since 2012 as a software engineer. The whole team are extremely passionate and show a genuine care for what we do in the hospitality space. I'm proud of the innovation we bring to the industry and the products we offer. For anyone looking to step into a world where hospitality meets technology, I'd highly recommend working here.
Feedback:
I've worked at OrderMate for a few years, and found the team great to work with. There's always a lot of innovation to make life better for restaurants and their customers.
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