Client Review on Oracle Loans, LLC

Feedback:

I reached out to Oracle about a commercial real estate loan. The initial appointment and subsequent calls went fairly well however when I presented them with the actual purchase contract for the property so to formally start the loan process they went quiet. The contract was exactly as I had provided them during our intro calls so there was no surprise. The worst part is that numerous calls and emails to follow up after the contract was presented went completely unanswered. I finally looked at other options so I could avoid the continued poor customer service I had received at Oracle.