Client Reviews on Optima Bank & Trust

    • 5.0
  • 2 Reviews

Most helpful positive review

0 people found the following review helpful

By Andrea Skeith Oct 16, 2017

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Most helpful critical review

There are no negative reviews on Optima Bank & Trust

Feedback:

Amazing customer service! Very happy with this bank. They know all their customers by first name and go above and beyond to help with any and all circumstances.

Feedback:

The bank called me this morning to alert me to a deposit problem with one of my business accounts I have with them. Jennifer, after speaking with me took the time to investigate. It was a remote deposit issue in the end that didn't show the deposits in the account. Jennifer even offered to drive to my business (15 minutes away) to pick up the checks in question. This is what great business banking is all about. Optima Bank & Trust does this on so many level everyday. Customers and customers service is obviously their top priority. They are like a business partner and I have never said that about a bank!

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