Client Reviews on NOVA Home Loans - Scottsdale Team

    • 4.9
  • 31 Reviews

Most helpful positive review

0 people found the following review helpful

By Angela Tissier Oct 16, 2019

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Most helpful critical review

0 people found the following review helpful

By Seven Tomek Jul 16, 2019

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Feedback:

Kurt Mcclearen was awesome to work with. He and his team had open communication the entire transaction. I have already referred Kurt to several people. I recommend Kurt and his team!!

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Kurt and Great staff are very friendly. Knowledgeable and quick to answer any questions we have. Calls back quickly if not immediately available. Made the process very painless. Have recommended to friends and family already.

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Kurt, Amanda, and the entire Nova staff made my first home buying experience as painless as possible. From start to finish it seemed as though I was their one and only customer. Kurt was available around the clock even if just to answer the same question 3 times until I understood. I was kept informed and updated instantly on everything I needed to know. I recommend Nova to anyone that may need the services they offer.

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Chad and his team are very personable and helpful.They go the extra mile to help. They are willing to answer questions.

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Jason Smith It’s the best branch manager and Loan Officer , The process was fast and smooth and no drama at all :) He refinance my house with the best interest what other companies could not do ! Thank you Jason !!

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Kurt and his team are the epitome of customer service! What is most impressive though is that while I know it takes a whole team to take of this type of transaction, Kurt never abandoned me. We was right there following up on all the tasks regardless of who was the lead. He truly is the ultimate leader of his team! Not to mention saved tons of $$!

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When thinking of buying a home, please ask for Kathleen Martin. She was our loan officer, and she helped to make the entire process go smoothly, and quick. Kathleen is also kind, and is always ready to help.

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Chad is the best! I would recommend him to anyone. He got my re-finance loan done when my current lender (Wells Fargo) couldn't.

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I didn't want or ask for a loan or a refinance and they ran my info anyway, regardless of my protests and very explicit instructions not to (and to leave me alone). I just today got another letter from them saying a decision on a loan I never initiated. Bizarre and frustrating.

Feedback:

Kurt & Amanda are the best. Fist time buyer and the experience was such an ease thanks to these two. I loved that they did not call you every minute but were there to answer any questions at any time. Highly recommended!

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