Client Reviews on Nova Home Loan

    • 4.6
  • 11 Reviews

Most helpful positive review

0 people found the following review helpful

By Lindsey Normoyle Oct 12, 2019

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Most helpful critical review

0 people found the following review helpful

By Abdelrahman Ibrahim Feb 16, 2019

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Feedback:

You will like working with Paul Volpe at Nova. He says what he means and he means what he says. Prompt, professional, courteous - Paul and his staff are excellent. Leah Burke was super helpful, too. We recommend Paul Volpe.

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As a first time buyer, Paul Volpe made the process very easy. I was treated with respect through out the whole process. I highly recommend Nova Home Loans.

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Paul's Team is the best! Zee is very professional and the best at following up with clients. Thank you for your hard work in this most recent transaction. Looking forward to closing more business together.

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Have trusted the Volpe team for many years! Always goes smoothly and any problems that arise, they fix immediately! Highly recommend Paul and Jon for your mortgage needs!

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Raquel and the other members of the Volpe team went above and beyond to find me a great rate and make my loan happen. She kept me informed each step of the way, responded to emails and messages quickly, and found answers to each and every question that I had. She exceeded my hopes and closed my loan in record time without any major headaches.

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Amazing Experience with Pablo Elias and all his Team, they made this procedure painless and super easy. Highly recommended.

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Paul was quick to communicate and update with each home that we placed an offer on. He found us a low rate and locked us in when a lower rate came in. Definitely recommend!

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Not what you'd typically expect from a loan company. Front cradle to grave, the customer service, attention to deal, and desire to get our family the best deal on a loan, was incredible. Definintely exceeded my expectations from the previous companies I've worked with. Paul Volpe was dynamite as we worked through multiple offers and negotiations. His team was responsive and made the sale happen on constricted timeline.

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Don't get What I want

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I cant say enough terrific things about Blaine Staggs who handled my my mortgage! (closing was last month). Over a 2 year period, I had numerous contacts with Blaine (it took me that long to find the right property!), and I was consistently blown away by his professionalism, knowledge, honesty, and amazing customer service! When I had questions or concerns re the mortgage process (which for me was frequently since I’m overly thorough!), Blaine was always available by phone, or to meet in person. And if I left a phone message or sent an email, he would always get back to me within several hours. He even made himself available evenings and weekends, on those few occasions when my concerns were of a more urgent nature. And throughout this entire period, Blaine was pleasant to deal with -- easy going and patient with my numerous questions. Also, compared to other loan officers whom I interviewed, Blaine never pressured me to go with nova for my mortgage. In fact he was completely comfortable with my shopping around -- welcoming the opportunity when possible to deliver a comparable mortgage. All in all, I have never met anyone as conscientious and great to deal with as Blaine Staggs -- I guarantee you that you will not be sorry!

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