Client Review on Northwestern Bank

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Small Town Bank Not so Small town anymore!I love Small town Sheldon Iowa I like to see the city grow and change. But some changes are bad Northwestern bank used to know me by name but today they treated me like a common thief for an over draft that put me $10 negative on an account I thought was already closed. They wouldn't work with me and said that they need the $10 to pay for the time I haveused. I just called twice because the person I needed to talk to was at lunch. Long story short if a bank needs money that badly I would not trust them with any of my money. My new big city bank has a policy that it forgives up to 3 overdrafts a year $90 . I was with Northwestern bank for 5 years or longer and they wouldn't even forgive $10 worth. Small town bank not so small town anymore makes me really sad.Ps I would not have posted this but before I hung up this was said by one of the bankers "I am not closing your account until we get $9.99"So if anyone has some time and are in Sheldon Can you bring $10 to northwestern bank and tell them its for Bill