Client Review on Northern Star Credit Union

Feedback:

The absolute worst customer service I've ever receivedMy father, a federal worker of over 35 years, passed recently and throughout all the grief and pain I've tried to close out his accounts. However, after 4 weeks of phone calls I cannot get any help or return phone from the staff of this branch of their corporate branch after leaving multiple voice mails and messages. This is the most absolute shameful representation of people trying to help out those who have have helped out our community trying to hold on to this their money and not help out the family of who have passed. Throw your money into a bonfire. At least the heat will help out the homeless. This company's assistance to the community is not only non existent, but an insult to all government workers who have served us.