Client Review on Northern Star Credit Union

Feedback:

Horrible customer service!!! I’ve been a member for 19+ years, about two months ago I went to withdraw money from my account and was told that there wasn’t anything in there, I always tell the teller to leave a certain amount in my account & was sure she put the amount I needed from my check because I didn’t get my full check amount back. When I was contacted by the bank about my problem they said she seen the tape of the teller giving me all my money when I know for a fact it was not true, so I asked if there was a way I could see the tape the woman said she would arrange for that to happen & here it is 2MONTHS LATER NO CALL , & I have been calling NO ANSWER !!!