Client Reviews on neafcu.org

    • 2.0
  • 4 Reviews

Most helpful positive review

0 people found the following review helpful

By Tim Dixon Oct 17, 2017

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Most helpful critical review

0 people found the following review helpful

By sommer golliday Dec 17, 2018

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Feedback:

Been using this bank for years never had a problem until today not being able to deposit my check. Every week I being my check and it's been fine working.

Feedback:

Someone walked into this institution and opened an account in my name. The woman, Vionshae “Shaka”Pugh is about 200 lbs heavier than me and half a foot taller but somehow managed to use my ID and write hot checks around Arkansas. Ms. Robin in account services, wouldn’t provide me with the video footage or the paper work they have on file of this forgery, even though we called an officer and launched an investigation from her office. It’s really tragic that the criminal is having such an easy time robbing the credit union and me, while the victims struggle

Feedback:

The most professional and helpful organization in this area. I have been involved with them for about 32 years. I have worked with other financial institution in the area and far away. I prefer NEAFCU over all others.

Feedback:

The teller I worked with was unable to follow directions, which were made very clear. This led to many issues and was very time consuming. If you don't understand what is being asked, don't make assumptions.

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