Client Reviews on North American Bancard Holdings, LLC

    • 1.5
  • 71 Reviews

Most helpful positive review

0 people found the following review helpful

By James Kins Apr 16, 2019

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Most helpful critical review

0 people found the following review helpful

By Dylan Gosney May 16, 2019

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Feedback:

These guys are a joke. Sent me to collections for not returning a machine. Guess what? We have proof that they received it! After 2 months they agreed to waive that amount. Trying to charge me for 2 months of service even though they show and have record that I cancelled 1 month before the months they are trying to charge me for. What a bunch of rude individuals. They will not take care of anything and continue to transfer me from 1 person to another.

Feedback:

Would give 0 stars if possible! Cancelled my account months ago- haven’t used them since January... yet still being charged ridiculous amounts every month. Customer service is very very rude. Don’t sign up with them unless you want to be screwed over!

Feedback:

Fraud companyThey setup my ebt account wrong and the almost put me in trouble with the state of Michigan after that they couldn’t give me any service. 6 months later they Turn me to collection Bad customer service Scammers Don’t trust them

Feedback:

is there a 0 stars? these guys are a bogus fees company! stay away from this company. horrible customer service. forever hold times with irritating background music. I have been in business 35 years. this will go down as a bad move on my part!

Feedback:

WARNING. I received notice of fraud against me for the use of stolen credit card charges and I do not even use this company for merchant services. HOWEVER, I am now forced to have to defend myself because North American Bank Card apparently allows for online applications AND the setup of a merchant service account without the type of verification they are asking me to provide to prove that I did not set up services.FUNNY how me the victim is asked to send copies of my drivers license and social security number documentation and my personal address.Want my shirt and jeans size also. No Way.You have got to be kidding me.STAY AWAY FROM NORTH AMERICAN BANK CARD

Feedback:

Take a hard look at your statements people - In the Assessments portion you will find a rate that states (.19), but that is the portion that goes to VISA. NABancard is taking .06% markup, instead of sending all .19% of it, they just send what they are supposed to .13%. Essentially selling you a markup on top of a mark up. Start waking up world.

Feedback:

This company is the worst. They set up my terminal wrong and deposited all my money to another merchant's account. Then instead of reversing funds from that merchant's account to pay me, they charged my customers a second time. When I demanded NAB to refund money to my customers, NAB tried to withdraw money from my account for the refund. They still owes me money after more than one month of inquiry and stopped deposit my credit card collection in my account all together. I kept calling and sending emails but all I got were excuses and apologies and no resolution. Now my customers are telling me that this NAB is charging them again for the third time using my company name. I believe NAB is triple dipping.

Feedback:

We opened an account and closed shortly thereafter when the business closed. We returned the terminals only to be charged a total of $1500 for terminals they claimed were never received. They were sent in boxes they provided. Of course, they were received. They filed collection actions on the individual owners, claiming a personal guarantee. These were disputed and when they couldn't provide documentation supporting the claim, the collections were expunged as fraudulent. 12 months later they filed collections AGAIN using a different collection agency. This company is deceptive and dishonest.

Feedback:

Beware of this company. They are dishonest and deceitful. We have done business with different merchants, and this is the only one we would never even consider again. They interrupt you in the middle of conversation, overpower you, and are disrespectful. Save yourself time, and hassle, and look at a different processor. Google will show you several people with experience like this.

Feedback:

A mafia company that collects your money without providing any service and without your knowledge and consent.

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