Client Reviews on Nor Tex Finance Co

    • 3.8
  • 8 Reviews

Most helpful positive review

0 people found the following review helpful

By Hector Rangel Oct 16, 2019

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Most helpful critical review

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By Karla Carrera Nov 16, 2018

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Quick an easy

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Great people. Love Janet

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They're always polite and courteous with me. Sometimes I have to pay a few days late to work around my pay schedule, and they're always cooperative.

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Efficient financial service, great help in time of need. Very bad customer service experience, I went to pay off my loan and the lady on the assistant manager desk was very rude. I suggested her to change jobs if customer service was not her thing.

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I have got referred to this place by a friend and lady that works their has a very smart mouth with little customer service skills , will not get my business

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Called on to get a loan started up , worker told me the to call back in 30 minutes. I then followed up and called the workers response was ,: YOU GOT DENIED ! YOU WILL RECIEVE A LETTER IN THE MAIL ! Very rude and unprofessional so I asked to speak to a manager. Manger then tells me : SOUNDS LIKE YOU WERE ANGRY AT HER TOO ! So my recommendation is to go to another more professional and respectful place that knows customer service then this loan company

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Very nice people.We have been coming here for 23 yrs.

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I love this place and the people!! Thank you, Janet!!! :)

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