Client Reviews on No credit auto loans NJ

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    • 2.4
  • 35 Reviews

Most helpful positive review

0 people found the following review helpful

By teya C May 17, 2019

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Most helpful critical review

0 people found the following review helpful

By Elsa Lozano Sep 26, 2019

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Feedback:

THIS PLACE IS SOOOOO GHETTO! The wait is always long, the chairs they have in the waiting area are literally covered in stains, looks like it’s never been cleaned. I never In my life had to wait this long to be serviced. Please don’t go there, save your time and energy. Most of employees don’t even make conversation with you, I will not be returning to this location. Also the ATM is allllways broken. GHETTO!

Feedback:

Has to be the worst bank to ever deal with, as this is my primary bank, big mistake. About a month ago I need to cancel my card for fraudulent transactions and get a new one ,which they never ordered . After 10 business days I finally got someone to ship me a card. Three days after I revieved my card , they shut my card down without notice or communication on a SUNDAY, for susposed fraudulent transactions that were valid . I will be moving my funds to a better bank.

Feedback:

I know I have bad credit however I'm trying to get a loan I need a new vehicle I just wish something to happen you guys help me out I know my credit is horrible I'm in a credit union you know you'll get paid back

Feedback:

PLEASE DO NOT BANK WITH THEM. My inlaws warned me but I didn't listen. I read bad reviews but ignored it and I got a car loan with them, the interest rate was fair because my credit score was 738. Months later, my loan was the same, so I looked into my account and noticed they have secretly been charging me fees. After weeks they reimbursed me. Then 5 months later, they did the same thing. So, I was angry and paid off my car. Three weeks later, I didn't receive my car title. I went to the office they covered the story and sent me to HQ then back to the local office and after 3 visits, they told me that the had lost my title. I signed for a duplicate and left. Another 3 weeks later, nothing so I came back to the office and they claimed I didn't sign for a duplicate title. When I gave them the details and they later found it behind their desk. They had not sent it. I leave angrily and no one bothered to even explain anything or try to expedite my title, they just didn't want to take a day and go to DMV to collect my title and pay $80, then they suggested I go myself, then they "might" refund me. That just pissed me off. I am done playing nice. I will be getting a Lawyer. What a terrible bank.

Feedback:

The most retarded online banking!Compared to any other bank's website, they are the poorest feature & ugliest looking online website. Can't be a primary bank at all. Also, the walk in service is very retard and bad as the minimum wait time I had was 75 minutes, they even haven't setup an online appointment scheduler that they respect and honor. They kept my transferred money to pay my mortgage until I called screaming where is my money then told me "You should have told us to apply it towards your mortgage as it's not enough to just transfer it to it"!

Feedback:

I could not be more displeased with them. Their website is not set up for online banking. I have not used a brick and mortar bank for 10 years before cunj. They have deducted two payments the last two months. I called to inquire and was told I set it up .I had to work with a branch manager to ever set up becuabe their website is worthless. Run away.

Feedback:

Juliet is a phenomenal woman she takes good care of me when I visit.. she’s a keeper!!!

Feedback:

you need to call a few times to make a payment.

Feedback:

Very bad customer service, I called for customer service the lady who answered speaks poor English and ask me to call customer service and she does not know the number of the customer service. Very frustrating.

Feedback:

Always very friendly and very helpful. Juliet in customer service is just amazing!!! Thank you for all your help !!!

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