Nevada State Bank
Client Review on Nevada State Bank
Feedback:
I recently moved and had a few issues with account info. Alexis was Fantastic!! Friendly, professional, helpful and courteous!!! She asked me what she could do to help AND... I noticed, if she wasn't sure about what the issue needed to be resolved, she walked over to an associate and asked !!!!! I cannot state how VERY MUCH I appreciate that she did that!!!! It seems in this day and age, so many people won't ask questions or act as if they have the ONLY answer... she was so very good at assisting me and resolving the issues. She even called me back later on to tell me what she had found, she stated that the issue should be resolved and it was. She even gave me the number so if there was anything else I needed, to contact the branch or her.I am so very pleased with NSB and the places I've encountered helpful people! From Jamie in Wells Nevada to Alexis in Las Vegas and Pete here in Henderson, the people NSB hires, truly do understand customer service!! I have even referred several friends to switch banks!! If you can appreciate friendly and helpful service, this is your bank. I've yet to visit a location where the tellers had lower standards, everyone has been professional & friendly :)THANK YOU Jamie, Alexis and Pete !!!! :)
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