Client Reviews on Carolina Employees Credit Union

    • 3.6
  • 12 Reviews

Most helpful positive review

0 people found the following review helpful

By Lorrie Phong Mar 17, 2019

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Most helpful critical review

0 people found the following review helpful

By Jessica Anderson Aug 17, 2019

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Great credit union. Everyone is friendly and it even has saving account options for kids.

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They have always been good and respectful to me!!! Good credit union for all your financial needs!!!

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Hate this new system and all these changes. You can never get no one on the phone when you call .

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since the switch to the new system i hate this bank! my card declines randomly i cannot get ANYONE on the phone. and the online banking app is horrible and difficult to understand. at this point new bank me PLEAASEEE

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Online banking is a HEADACHE! Now with the new system none of my previous info is usable. Logon ID, security code, member number...ugh! Heads up people, your money is no longer available the day before anymore. Supposedly, it'll be available by 5 am on your scheduled payday. That's the main reason why we joined for early access, but now they're like all the others before them. Hello, is anybody there?? I've called seven times between both locations today and hasn't gotten one answer. All changes aren't for the better.

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Always professional, courteous and quick to help with any questions I may have.

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Been with them for little over a year now but my thing is with the loan process. I think if you have had a loan and you are a good payer I think you should be able to get another loan without any hassle by you being a member of their establishment. I just want to be treated like a member I'm just trying to get my credit back on the right path. I never missed a payment I paid back on time and I got treated harshly. The phrase treat you like family is far from the truth more like a regular consumer.

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Everyone has always been nice and helpful!

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No ATM at this Location......I was asked to move my car 5 min.before they opened to not block overnight deposit and I thought this was very Rude.......I told manager if someone pulled up behind me I would move but I found it rediculious to drive around and get in another lane when no one was here but me! I plan on talking to someone above her ..I have never been treated so rudely at this bank!! I have been a Member for 2 years.....

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Very good credit union!been good to me since I been with them

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