Client Reviews on Neighborhood Credit Union

    • 4.3
  • 52 Reviews

Most helpful positive review

0 people found the following review helpful

By Jocelyn Moss Oct 16, 2019

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Most helpful critical review

0 people found the following review helpful

By John Njora Oct 12, 2019

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Feedback:

I originally open my account online, and today decided to go in the branch to obtain a debit card! I was absolutely pleased from the beginning to the end of the process. The representative I met with went way beyond to inform me of what I signed up for provide basic credit building information that I could utilize being a member with NCU! He was professional, patient, friendly and very knowledgeable..Even when he went over my credit report and provide basic information about what was on it. I didn't feel judged or anything like that. I honestly feel like I became apart of a financial organization that cares about me the individual and not just another person that open an account.****Special Thank you to Gerson he is the one that helped me.**** So if great customer services matters to you then NCU is the place for you!

Feedback:

Frank is a great guy, and everyone in that location.

Feedback:

Jisenia Calderon has always been welcoming and friendly every time I’ve gone up to the bank, she also works pretty thoroughly and fast so she can have you in and out in a reasonable amount of time. 10/10 would recommend this bank and teller to friends and family.

Feedback:

I cant say enough about the awesome level of customer service I receive every time I go to the branch on Bardin.

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The staff at the Grand Prairie location is exceptional. Every time I go they always provide Great Service!

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Best customer service!

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The staff at the Bardin location is one of the most helpful group of people! They are very efficient and responsive to concerns. Jisenia, the teller, is also very quick and accurate in processing transactions and is very knowledgeable about products. I would highly recommend this credit union, especially this location.

Feedback:

the service was great and the employees are friendly and knowledgeable.

Feedback:

Not many credit unions offer the service and knowledge Pricilla and the Team at the Oak Cliff & Grand Prairie Branches have. I’ve been impressed with the service I’ve received from day one. The time they take with each customer shows the dedication and values of a hard working group. My auto loans and car purchase have been handled without as much as 2 phone calls and boom it’s done. I can keep going...

Feedback:

Great Group of Employees!

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