Client Review on Neighborhood Choice Financial Services

Feedback:

Oh my! I haven’t been to such an unprofessional place such as this in a long time. When I approached the window I wasn’t greeted so I asked the rep “How are you” and she just looked at me so I asked her again twice for her to answer me. Then what I needed to be done couldn’t per WU policy... perfectly fine but when she told me the policy she told me in such a rude way as if she was being defensive before she gave me a chance to simply reply with “ok”. I understand working in customers service can be hard but don’t come off ungrateful and rude to people. It’s shows your lack of character. I hope she and others who have such horrible attitudes learn that acting this way will keep them working behind that window longer than they wish too.