Nedbank Clearwaters Roodepoort
Client Reviews on Nedbank Clearwaters Roodepoort
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One till open for all services, lots of staff wondering around and we the customers sit and wait! Money app great, Clearwater branch very disappointing
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This branch has the most pathetic service. Waited longer than an hour to be helped and then took another hour to figure out how to close my account. RIDICULOUS!!!!!
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I had to go 4 times to get proof of bank account as each time there is a mistake on the bank only portion of the form. They have been good with 2 other things though so 2 star.
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Really is a terrible bank unless you go there in person. If you try to get hold of them by phone they just do not answer.
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One business manager. Waiting for an hour
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Now that they no longer use the ticket system, general banking is fabulous. Trying to make an appointment with a manager to open a business account, is ridiculously painful. The one person who deals with this is busy, and does not respond to emails. (hence the 1 star)
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They take 20min to issue a card (excluding the long waiting time) and then they say only one card needs a pin as it's one account.low n behold the card that doesn't have a pin is blocked..
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Teller 14 and 15 or counter 14 and 15 totally and wholly require training. To collect and activate my cards I’ve had to come in 4 times as they didn’t even fica me properly and holds were out on my cards after providing them with this information twice and a third time to counter 2 and here I am for the fourth time !!! 4 times at clear water and once at Killarney so 5 times just to get fica??? Really ??
Feedback:
Back here again, incompetent and lazy staff with a don't care attitude. No one seems capable of solving a simple problem.
Feedback:
Shocking in the extreme! Not one member of staff is customer focused. This branch is a very poor representation of Nedbank.
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