NBT Bank of Schenectady
Client Reviews on NBT Bank of Schenectady
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They removed my overdraft protection for no reason . Messed up my whole month financially.
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The only bank on the strip that is closed on Saturdays
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I am there at least twice a week and every time the tellers have been cheerful and efficient.
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If I could give them no Stars I would. Do not bank with NBT at all. They are the worst bank to do business with, they rob you and think they can get away with it. The customer service from any branch, especially Bonnie at the State St branch is horrifying. I am now fighting with them over a charge, that they had no right to take. Account closed and will never refer them to anyone, and highly recommended not doing business with any of there branches. Go to Pioneer.
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Very bad experience
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Started my business account almost 2 months ago & haven't received by debit card. I have been completed lied to repeatedly by the customer service!!!!! And the manager tried to over talk me when THEY ARE in the wrong for doing my paperwork incorrectly!!!! Failing to realize they are causing much delay in my business!!!!! I would not recommend this bank to anyone cause obviously the tellers are very incompetent of their jobs & customer service!!!! Put your business & trust into another bank!!!!!!!
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Parking is horrible. Service is slow always one teller on
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