Nationwide Acceptance, LLC
Client Reviews on Nationwide Acceptance, LLC
Feedback:
This company is consistently rude and does not provide any good customer service at all...I asked the other day “your recorder was that your calls are monitored to better the quality of customer service, why are you guys consistently rude all the time” and per usual the rep started yelling acting belligerent...and stated that’s my opinion...I am like I am the customer...somebody needs to blow up this entire management staff and training...it’s like ignorant ghetto people who do not possess a high school diploma act crazy on the phone...I just want someone who had common since to answer the phone...doesn’t matter what my issue is or what’s going on...I would never ever get a loan from them I don’t care how desperate you are
Feedback:
They lie to you and get away with it but they record you when you talk to them. Well my husband and I are fed up. Talking to them is a joke. One person says this is allowed and the next person says its not and they lied to you and then the other person says yes we can. Im so livid. So they took out the payment anyway when they weren't suppose to so now we pay because someone said that they could cancel the payment that we never agreed to pay on this day. Just to talk to someone else today to hear that person lied to us. So it's ok for your worker's to lie to their customers like that. This isn't the first time we've been lied to on different scenerios. on top of it they hung up on us. What a great way to help your customers! Once this car payment is paid off we will never go through nationwide again and we will make sure that everyone we know doesn't either. They said they will call us back when they find the ok recording. But I've been there before and they wont call back. They never do. They only care about your money. They don't care about your concerns and they don't even try to make it better. Then they wanna act mean on the phone like it's our fault that we were lied to. Im just so angry and upset. No company should make their customers feel this way.
Feedback:
Thank you so much for not letting me in your pompous fake establishment while I wait in 95+ heat index weather with a broken down work van I have friends in your industry I'll be sure to let them all know of your hospitality and lack of compassion ...idiots
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
