Client Reviews on Mutual of Omaha Bank

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    • 4.4
  • 10 Reviews

Most helpful positive review

0 people found the following review helpful

By Anne Howard Jul 16, 2019

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Most helpful critical review

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By Carla Williamson Jun 16, 2019

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Beautiful building

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Good service just takes a long time for money orders

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excellent service, highly impressed

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I was very upset yesterday due to the fact that their ATMS do not take deposits and I needed to deposit money so I would not get overdrawn. I received a call from the Farnam location and stopped in after work today. I was given the reasons why this is and given alternate ways of how I can deposit after banking hours. I am happy and content with the way this bank operates and I understand the reasons why. I want to thank the people at my branch for taking time to reach out to me and that they are all very nice and professional.

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The employees are ok to work with when you have to stop inside but there are a lot of inconveniences when you are a customer.

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Great customer service!

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(Translated by Google) Excellent for carrying bamcarias and insurance operations(Original)Excelente para realizar operaciones bamcarias y de seguros

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Some services have been nice over the past 2+ years, but there have been some major inconveniences. My card was cancelled because the bank found a scanner in one of their ATMs so my account could have been compromised. Then I had to go all the way to MIDTOWN to get a new card because there wouldn't be anyone home to sign for it during the day if they shipped the card to me. Plus I have received several security alert messages saying that invalid logins were used on my account when I would not have been trying to access my own account. I definitely don't have confidence in their security system at all. Plus, they stopped using their credit card services and switched everything over to a different entity so they must not have the most confidence in themselves either. I've already gone back to Wells Fargo.

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So grateful!! Ten minutes before closing, don't have an account, and they still made change for me!

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Free WiFi!

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