Client Review on Mountain West Bank

Feedback:

Opened up a bank account to send my sister a loan to vietnam from my in laws. They told me to send it in vnd is cheaper. Come to find out it cost more money to have the currency converted then transferred. So because the bank employee didnt know what they were talking about we are out extra money which is not right. Then come to find out the transfer is done through western union which If i knew it was through western union i would of dealt with western union directly and had everything clearly explained so i would of sent this in usd to save alot of money. Be careful dealing with this bank since they dont clearly explain details to their customers so their customers will make decisions to save them the most time and money.