Client Reviews on Montgomery County Employees Federal Credit Union

    • 3.0
  • 6 Reviews

Most helpful positive review

0 people found the following review helpful

By NANCY LEE CHAMBERS Oct 16, 2019

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Most helpful critical review

0 people found the following review helpful

By Joseph Beach Oct 16, 2019

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Feedback:

I have been a customer for almost 30 years and have thought the CS and rates are great. However, this morning the app and online access are not working. The bank is open but you can't reach a live human being at the bank and there's no email from the bank or posting on the website explaining what is happening.

Feedback:

Well the app doesn’t work and website has been down all week. You tell me

Feedback:

Friendly just opened my account my husband had been a member for over 30 years I'm glad I switched financial institutions

Feedback:

Managers and staff are one of the most helpful and friendly people you will find at any bank. I have been a customer for over 20 years. Thanks guys for all you do. ( Just wish the parking lot was bigger )

Feedback:

Applied for an auto refinance loan,was approved instantly with a low APR of 2.09%.Mary Ann is the best loan officer.My fico score was 715

Feedback:

The worst. Customer service is not customer focused. Hours suck. ATMs don't work. Couldn't change my credit card payment date. Canceled my account a year ago, but hey they didn't cancel my credit card. Auto charges on a card I thought was destroyed. Almost hung up on because I was mad and cursing about their mistakes and told nothing they can do. Oh and they wont stop emailing me and sending me mail though I asked them to stop a number of times.

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