Client Review on Monterey Credit Union

Feedback:

Was a customer for 5 years and I closed my accounts today. The teller was very rude and never spoke to me the entire time. She handed me my receipt and I had to ask where my money was. If any piece of mail is returned to them, they charge you $10!! The loan officer was also rude and very obviously did not care how long we had been customers, it is ALL about credit scores. Which did not even match the actual scores we have! Poor customer service all the way around at this location. And it is so unfortunate because 5 years ago this place was amazing. Serious on the job training needed now!

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