Client Review on Money Management International

Feedback:

I am an attorney that used MMI for Consumer Counseling services as required by the Bankruptcy Code before filing bankruptcy for my clients. MMI's billing practices are atrocious. Instead of simply billing my credit card once per month for all services, MMI pings my credit card for each certificate. This causes confusion as each client must be billed for their respective certificate. When I confronted MMI with this problem, I got nothing but attitude specifically from Dara Boswell. Her title is Manager - Housing and Bankruptcy Counseling. She is snotty, snarky and unprofessional. She is not a compliment to her employer. She gave me a long line about how she had worked there for 25 years and therefore knows everything. She has no authority and her title is misleading as she has zero problem resolution skills. In my opinion, Dara Boswell is unprofessional and useless in any customer support role. I do not recommend MMI to any attorney that needs credit counseling services for his or her bankruptcy practice. Their competitors are cheaper and offer more support to busy attorneys.

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