Client Review on Minnesota Valley Federal Credit Union

Feedback:

The bank is great; the people, tellers and in-person services are wonderful. But that's where it ends. Both their website and mobile banking app are cumbersome and not at all user friendly. We have several accounts but no one can get their mobile or online banking services to work - ever. The online support is worthless so we have given up on trying to use any of their online services. We always have to make time to go in to the bank to take care of business, or call to find out a balance or transfer money, which again provides great people and service. Please, please, please fix your online presence!