Client Reviews on Midland Teachers Credit Union

    • 2.9
  • 11 Reviews

Most helpful positive review

0 people found the following review helpful

By Corey Green Sep 25, 2019

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Most helpful critical review

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By Gabby Franco Oct 16, 2019

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Feedback:

They are great at sponsorship but not so much on loans for a company in the lending husiness. Been a member for 4 years now in four years I've been able to get 1 loan(never missed a payment and paid on time), I stopped my direct deposit because it takes them forever to get your deposit done(I usually had my check noon on Friday, payroll was done on Tuesday). Some tellers are amazing some are jerks, but it's Midland can't win em all.

Feedback:

MTCU's investment in the community through various financial literacy programs is truly valuable. Their efforts to partner with community organizations is respectable and their impact is further supported by a strong suite of financial products ranging from loans to deposit accounts.

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Great service

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Terrible loan department, loan officer gave me a “full total” which I paid that day, and then didn’t hear from them for 2 weeks, I called them and they lied and said they don’t have my number (I’ve received calls from them many times) and say that I still owe more, all while talking to me like I’m beneath her. If there were 0 stars I would do that.

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Friendly smiling faces. Very prompt and helpful

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Went to get release, paid off loan April 26. Have to come back next WEEK. Don't understand this???Updated review 6/20/19~ "Wife deposits check, gets the requested cash back yet the $600+ check is not credited to Savings or Checking. Where is our $?Beginning to wonder what is going on???~☆☆☆☆☆ empty

Feedback:

Best credit union I have ever had. Great customer service. Maria is so easy to work with for your lending needs! I have checking, savings, truck loan, and a personal loan. Couldn't be happier with them. Thank you so much!

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Rude drive threw staff !!!!!!

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Was one minute due to traffic and was rejected, sorry that I work across town and get out at 5 pm. The teller was very rude and basically hung up the video call before I could say something else. Horrible customer service, we all deserve a bad day but thank you for making mine worse.

Feedback:

Friendly, helpful staff. They do all they can to help!

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