Mid USA Credit Union Inc
Client Reviews on Mid USA Credit Union Inc
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Horrible customer service.
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Great bank, very nice people that will work for your banking needs.
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This bank will not return phone calls. My wife has called them four times (starting at the end of December and into January; it's now the end of January) and left messages with Emily R. as well as Wendy one of the main receptionists to have someone call us back about setting up checking and savings accounts. Nothing! No calls, no answers other than the main receptionist who recommended Emily by name and said she would personally tell Emily to call us back since "she does get pretty busy". Then she went on to say we should just walk in and Emily could set the accounts up for us impromptu. That doesn't make sense. If she is super busy, so much so that she can't call us back in over a month's time, how can she take the time for an unscheduled account setup? My wife even left a message with Emily saying she didn't want to inconvenience her, "so please call us back so we can set an appointment." Nothing. Wow. Not impressed.
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MidUSA is the bee's knees
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The Trenton branch is my favorite!
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