Merchant Industry, LLC
Client Reviews on Merchant Industry, LLC
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This company made right on tough situation, which my business definitely appreciated. would consider processing with them in the future.
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Merchant Industry, thank you for wiping out my credit card transaction fees! unbelievable! Before I would have paid $$$ for transactions but now I'm saving lots of $$. I heard about them through a friend of mine and I'm really thankful to him to introduce me to this company.
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THESE SCAMMERS HAVE CALLED ME MULTIPLE TIMES AND REFUSE TO REMOVE MY PERSONAL NUMBER FROM THEIR CALL LIST....
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They are crooks stay away! Just an awful company that changes their contracts and will not let you out of their contract without high fees! Stay far away
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HORRIBLE COMPANY SCAMMED ME OUT OF $1000s, DO NOT DO BUSINESS WITH PAUL AND MICHAEL! They run a huge scam Where they overcharge you and insist that they will send a refund but then never do! They scammed us out of thousands of dollars and they are the worst payment processors I have ever heard of on this planet. If I could give them -1,000,000 reviews I would, I filed a complaint with the Better Business Bureau and anyone else who has a negative experience should go onto the Better Business Bureau website and validate this complaint so this company can be shut down for good.
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Amazing customer service and savings on my merchant account.
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Saved so much money on my credit card processing! These guys are life savers.
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Its June 2018 , called to get credit card machine download to use their company in January 2018. All they have managed to do is lie about the services ai would get and the cost. They downlaided the machine finally in May , but did not include the EBT account which is why I really needed this anyway . Then said my machine wouldnt work ( its brand new) but they never tried to redownload . They then said I needed to by a machine and the cost added up to almost 2000.00 for a (200.00 machine). I was like I Am not buying a machine . I asked to just cancel and forget it , Then I was told it would cost 700.00 early termination fee , FOR WHAT YOU DID NOT PROVIDE ME WITH THE SERVICE . However they did deduct 34.98 x 6 months for inactivity fee , which the Account Manager said specifically that the only charges i would have was when i swiped a card, so he lied from day one. Inactivity fee , that is ridiculous when I could not use the machine . I lost that money , the money Inpaid fir the machine , as well as the business just from EBT alone , approximately 1200.00 more dollars . I have called called and called , no reply . The time someone answered warned me this conversation is being recorded, ok good then pull all the conversations I had with Craig , help desk and finially Morgan the retention specialist. She was going to help me get it all straight , That was going on 2 weeks ago , and she hasn’t returned any of my calls. I am done with these people . Horrible , the way they took advantage of me and my company.
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I was set up by Sean Puri, he set me up with a processor( FastCharge) my online store was not compatible with. FastCharge took out $50 in my account for set up fees. He promised to cancel that account and get me refunded to those unneccessary fees which he failed to do. I contacted FAst Charge and they told the account was never cancelled and that's the reasons i keep getting billed. I'm beyond mad at this point.
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These people are dishonest liar and thief specially Michael Trokkel he will tell you there is no contract infact there is a 3 year contract not having a contract wow he is not goint to respond to any of your phone call he lies constantly I have 3 stores and his rates are all lie he tells you 1.9 infact you will end up paying 4.96 with all the hidden fees they are a 3rd party.
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