Client Review on Mercedes-Benz Financial Services USA, LLC

Feedback:

Leased returned 3/18- dealership replaced windshield w/minor chip. I was never notified. Now MBFS is charging me over $1000. Numerous calls & emails to MBFS, simple request submit ITEMIZED bill for glass replacement to my auto insurance company ( I have glass protection coverage). MBFS consistently submits bill for 'EXCESSIVE WEAR'! NO one @ MBFS seems to comprehend insurance firm requires an itemized bill. On phone AGAIN w/MBFS NOW (6/18)...Oh my God! Beyond frustrating !

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